System Administrator


Organisation Overview  (Samhita.org) 

Samhita is a social impact consulting firm, with a vision to build a ‘better normal’. The better normal reimagines business environments where social value is an integral aspect of growth, putting stakeholders and environmental guardianship at the centre of business strategy, a strategy that evolves from inputs to outcomes, from individuals to ecosystem, and from delivering services to building capacity and enabling the market.

To do this, we support companies to align their core competencies with the needs of the social sector, and build catalytic partnerships with stakeholders with in-depth knowledge and networks to execute sustainable, outcome-oriented social impact initiatives. This approach bridges the gap between purpose and action, and forges business responsibility strategies that balance people, profit and planet, thereby creating a better normal for communities, environments and businesses.

 

Role Brief

We are looking for a System Administrator to join our growing Technology team. Apart from assessing the changing needs of the business, to maintain, upgrade and manage our applications, software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

 

Roles & Responsibilities

  • Ensure access security through managing roles using RBAC on all company applications.
  • Responsible for organising, modifying, and supporting a company’s IT infrastructure like – Desktop, Laptops, Printers & Network Devices.
  • Install and Maintain Windows Client OS and Server OS, all related Applications & Productivity tools, install security patches & upgrades, install of Drivers and Firmware updates., troubleshoot using Remote Desktop Tools.
  • Perform day-to-day IT activities, such as User & Email management & Business Productivity Apps – Microsoft 365 or GCP.
  • Ensure security through company approved access controls, backups and firewalls.
  • Manage and maintain all Systems and Network hardware such as Laptop/Desktop & Servers, Network Printers, Routers, Switches, Firewalls, VOIP Phone System, Biometric devices.
  • Act as an IT service help-desk and provide Technical support for company owned devices.
  • Windows system administration including Printer Troubleshooting, O/S Installation, Software administration and so on. This includes data Recovery from Microsoft or GCP
  • PC Configurations or Windows Installation or PC Formatting
  • Monitoring backups and taking care of onboarding and offboarding employees in the organisation.
  • Develop expertise to train staff in new technologies and updates and take regular IT orientation.
  • Build an internal wiki with technical documentation, manuals and IT policies
  • Managing inventory of IT hardware and look after repairs and maintenance
  • Look after general office maintenance and vendor management.
  • Deliver IT service and Remote support to end-users from all over India.
  • Troubleshooting, managing of server hardware and Operating system related issues
  • Responsible for testing and upgrading windows patches on regular basis
  • Monitoring and administering Server, network equipment, Backup application
  • Configuration and maintenance of Backup Policy and knowledge of backup tools
  • Installation, configure and troubleshoot network end devices and windows software. Engineers monitor and maintain computer networks
  • You need to diagnose, troubleshoot, and resolve issues by understanding the nub of the problems
  • Creating and maintaining updated documentation on IT infrastructure and budget.
  • Working with technical support services to develop solutions to problems with various products, support departments, including ISPs and hardware & software manufacturers.

 

Qualifications, Skills & Experience

  • Exceptional analytical and conceptual thinking skills.
  • Knowledge of Desktop operating systems – Windows 11 & 10
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent documentation skills.
  • Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development
  • Working Knowledge on Active Directory, DNS, DHCP, Group Policies and Webservers
  • Good verbal and written communication skills is a must.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in applications that can be used as Word Processors, Spreadsheets, Charting, Prototyping, Wireframing
  • A track record of following through on commitments.
  • Excellent planning, organisational, and time management skills.
  • A history of leading and supporting successful projects.
  • Strong customer service orientation.
  • Logical and efficient, with keen attention to detail.

Based out of:  Mumbai

Why Samhita?

  • Make a big difference: Take, own and implement.
  • Leadership: This is the perfect opportunity to go beyond traditional roles and lead cutting-edge management and research strategies. The candidate shall work alongside the brightest minds, in an environment that fosters growth and creativity
  • Impact: Working with Samhita will provide you with an opportunity to bring about a positive change in the lives of millions – doing well by doing well
  • Work Culture: Samhita has a team of young, hard-working, and dynamic individuals who strive for excellence while maintaining a humble outlook. Our work has been strengthened and supported by international and domestic donor agencies and foundations such as the Bill & Melinda Gates Foundation, The Rockefeller Foundation, Tata Trusts, GIZ, DFID, the World Bank, International Finance Corporation, UNDP and the Power of Nutrition.
  • Learning: Increase your problem-solving capabilities by delving into complex challenges. 

How to apply: Forward your LinkedIn page or CV to careers@samhita.org, you can also apply on our careers page.